Removed stuck key from locked external door
Absolutely faultless. I called first thing on a Saturday morning – they advised me they would arrive early afternoon and called 20 minutes ahead of their arrival. Removing the key was a relatively straight forward process (for them … not from when I tried it myself!). They carried out an additional quick check on the lock itself before finishing. Highly recommended and nice to find a local tradesman (not a nationwide “finder”)
Window lock jammed
Excellent response. Courteous and very fair in respect of additional work, only a few pounds for spare part on top of call out charge. We have used them previously via insurance company following attempted break-in; when they were very helpful in giving practical safety advice. More responsive than police. Highly recommended.
New front door lock
Quote requested and date booked over the phone and confirmed the day before. Asked for the morning and this was happily agreed. Very friendly, helpful and quick work. Great new door lock with good advice. Very pleased with the job and would absolutely recommend!
Replacement window handles & door keep
Came the same day and fixed everything in double-quick time. Very friendly and courteous, wore masks (due to pandemic) and even fixed something we hadn’t called about. Would definitely recommend.
Front door lock
I would highly recommend him. I did try other locksmiths, some said they could not make it until Monday/Tuesday and two said yes, they could come by 5pm only to phone back saying sorry no engineer was available today. I was so grateful that he turned up as my wife is disabled, and he kept us informed by phone which stopped my wife from being upset and worrying.
Fixed doors that wouldn’t shut or lock
Called locksmith out of hours for emergency callout as doors could not be shut. Locksmith discussed problem on phone and arrived promptly within 90mins of call at an agreed time. Fixed doors efficiently and gave good advice on solutions/preventative measures for the future. Would recommend/use again.